Description

Emergency Guide is a mobile and web platform developed for Mozambique's Medical Emergency Service (SEM), delivering standardised clinical protocols for emergency care. The goal is to raise and standardise the quality of critical care across the entire national health chain from the rural health post to the central hospital by putting evidence-based guidance in every professional's pocket, available even without an internet connection.

Key Features

• Standardised Clinical Protocols: A structured library of emergency protocols organised by clinical condition and level of care.

• Fast Access Under Pressure: Navigation and search designed for use in critical situations, minimising the number of taps to reach the needed information.

• Offline Access: Content available without an internet connection an essential requirement for facilities in areas with intermittent coverage.

• Centralised Content Management: A backoffice allowing SEM to update protocols centrally, with automatic propagation to every device.

Technologies Used

• Backend: Laravel with a RESTful API for managing and distributing versioned clinical content.

• Database: MySQL with hierarchical protocol modelling and version history for every document.

• Mobile Application: Android app published on the Google Play Store, with content synchronisation and local storage.

• Infrastructure: Cloud hosting with automated deployment and monitoring to guarantee continuous API availability.

Results and Impact

• Institutional Adoption: Adopted by the Medical Emergency Service as the national reference for emergency protocols.

• Professionals Reached:+10m healthcare professionals with access to the protocols.

• Standardised Care: Reduced variability in emergency treatment between facilities of different levels and regions.